Workshop: what are your visitors really thinking?


Want to get inside the mind of your visitors?  This workshop provides simple ways to find out more about your audiences.

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This is for anyone wanting to know more about their audiences. Discover how to find out who your audience are (and are not), what they want from their visit and what they are really thinking. 

An introduction to visitor research and understanding audiences, to help you with effective planning.

This event is for everyone wanting to know more about their audiences. You will discover the best ways to find out what your audience want and what your visitors are really thinking.

As well as getting inspiring ideas from the workshop and training materials, there will also be opportunities to network with other organisations who share similar goals.

Our workshops are for up to 15 delegates – that’s less than £27.00 per person!

All our fun and inspiring workshops include:

  • Follow-up email to all delegates and free support tools such as our Flickr galleries of best practice and INSPIRE email network
  • Summary of evaluation data from the workshop – emailed to you within two weeks of the workshop
  • Goody bags for all workshop delegates and additional resources available from £2.50 per person
  • Travel and subsistence charged at actual cost
  • Carbon offset of travel

All our prices are ex VAT.


Before today I was…‘Expecting to learn a few tools/methods that could be used to gauge an idea of the visitor experience.’

During the session I was thinking‘That I under estimated the amount of ways in which the thoughts/opinions of visitors can be extracted, like the last activity was particularly helpful in putting this into practice.’

As a result of today I will‘Bear all the information in mind and hopefully apply it to my future studies in Heritage Management and work experience.’

Delegate, Shugborough Mansion House


Like what you see, but not quite sure yet? Maybe you don’t want to buy a whole workshop but just want a place on one?  Get in touch with us to discuss your training needs

We pop all the latest workshops, tips and deals straight into INSPIRE. It’s free and it’s exclusive access for our professional community of 1,000+ strong, people just like you.


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