Privacy policy

The General Data Protection Regulation, numbered Regulation 2016/679, entered into force on 25 May 2016. It will apply from 25 May 2018.   Once the GDPR is in effect, the current Data Protection Directive 95/46/EC is repealed.

 

Heritage Insider Ltd, Bethany, Ashton Hill, Corston Bath BA2 9EY (“we”/”us”) is the data controller and is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data (“data”) we collect from you, or that you provide to us, will be processed by us.  All data about you that we store is stored in the cloud on Dropbox secure servers.

Your data

 

 

Your data will be held by Heritage Insider Ltd and we will not share information with third parties based outside the European Economic Area (“EEA”).

When you purchase or place an order from Greedy Squirrel, we will receive your name and email address from you, to send you an invoice via Paypal. We will receive your postal address via Paypal once your payment has been received. We will only use these details to process and deliver your order, or deal with any queries you have related to that order.

We will never sell, distribute use or release your information to third parties for marketing purposes or any other purpose, or add you to any mailing list without your explicit consent. We will only retain your details for as long as necessary in order to process the transaction and we will securely store any data collected during that period. We retain personal data related to orders or customer queries for seven years for tax purposes. After this time we will delete your data from our records.

You have the right to know what personal data we hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way we handle your data. In addition to our privacy policy, if you pay for your order with PayPal, your data will be protected byPayPal’s privacy policy

Projects:

At the end of our contract with you, we will keep your project data for a period of five years.  Any personal data used for the completion of surveys, telephone interviews, feedback forms or focus groups will be kept in the cloud with Dropbox for a period of one year before permanently deleting it. This data may include your name, address, telephone number and email address.

Evaluation/Consultation:

At the end of our contract with you, we will keep your project data for a period of five years.  Any personal data used for the completion of surveys, telephone interviews, feedback forms or focus groups will be kept in the cloud with Dropbox for a period of one year before permanently deleting it. This data may include your name, address, telephone number and email address.

 

Uses made of your data

We will process and use your data for the following purposes (“Purposes”):

  • To provide you with information that you request from us;
  • To provide you with products and services that you order from us;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To contact you with reference to telephone interviews, surveys, feedback forms

You may withdraw your consent at any time, by contacting us at any of the following:

Email inspireme@heritageinsider.co.uk
Post Heritage Insider
Titan HouseStation RdHorsforthLeeds LS18 5PA
Telephone +44 (0) 7507 337513 Main Office

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our data protection statement

Any changes we may make to our data protection statement in the future will be posted on this page. Please check back frequently to see any updates or changes.

Contact

Questions, comments and requests regarding this data protection statement are welcomed and should be sent to inspireme@heritageinsider.co.uk