Heritage Insider

Heritage Insider Ltd are specialists, here to help you with any aspect of your project. We understand how organisations work and can help with a range of services specially tailored to your project and organisation.


We have a wide range of experience across the sector from museums and galleries to historic houses, conservation organisations, parks and gardens. We aim to help our clients and contacts develop their visitor experiences through interpretation, learning and engagement. We have a spectrum of services from high level organisational strategic planning or venue master planning to product development and staff development. See some of our previous and current projects here 


The people

We are a small team, but what we lack in numbers we make up in ambition. In case we have not had the pleasure of meeting you yet, then here’s a little more about us:


Kate has been helping to create inspiring visitor experiences in the visitor destination, culture and heritage environment for
over 14 years. Kate has worked in key heritage learning roles for Leeds City Council Museums Service, the Royal Geographical Society, the Yorkshire Dales National Park Authority and the National Trust before starting her own consultancy in 2007. Outside of work Kate is a keen kick-boxer and loves to cook.


Judith is our Business Administrator, our secret weapon in keeping everything in order. She understands client needs from a project and helps to make sure everything runs smoothly. Judith also deals with all our orders, and organising training packages. Outside of work Judith is a keen horse rider.


Nikki brings flexibility; many years working in the corporate sector, private sector, the start-up business arena and freelance working, means that Nikki’s skills are hugely transferable to meet a colourful range of needs. An energy for people gives Nikki that creative edge. Nikki is a keen runner, snowboarder and mum to 2.4 children.


Eleanor was raised on a smallholding in the beautiful Welsh countryside – nestled between the Cambrian Mountains and the sea – amongst a host of different animals, and loves to go on woodland walks with her dogs. Eleanor has an overactive imagination and loves both reading and writing, hoping to be a published novelist one day, particularly enjoying the genre of historical fiction.


Karen has had a varied career including almost 10yrs in the Women’s Royal Naval Service, she worked as crew and wildlife guide on a live-aboard boat around the west coast of Scotland before project managing environmental work in the Peak District National Park and many projects, including an NLHF project, for Don Catchment Rivers Trust. Karen is an avid reader who loves to cook and grow her own vegetables and fruit.


Heather‘s background is as a Primary School teacher, having trained to teach 3-11 year olds, taught as a classroom teacher, and then having worked specifically with children with Special Educational Needs.  Currently, she also works for a publishing house on a digital educational website part-time and has a good eye for detail.  Heather enjoys sewing and spending time with her family in her spare time and is also trying to get from couch to 5K!


Katie has 15 years of experience designing, delivering and evaluating learning activities for museums and heritage sites. From the Imperial War Museum London to celebrating North West suffragists she uses collections to uncover hidden histories and bring stories to life for schools and family audiences. She’s worked on NLHF projects as a freelancer and a volunteer, and visited museums as a teacher and a family visitor.  She now lives on the edge of the Peak District with her husband and 2 children.


MarkMark is our Fresh Eye Visit technician, also in training to be a heritage stone mason working on historic houses. Mark’s days are taken up visiting heritage sites, with a particular but not exclusive, interest in manor houses. A jet-skiing, travelling and boxing enthusiast, you’ll also see Mark buzzing around the country on his beloved electric bike as his preferred mode of transport.


Meet the youngest members of the team! Kitty, Waffle and Lola are our super fun and lovable team mascots. Kitty has already attended several meetings and is well on her way to becoming a fully fledged member of the team.  Waffle & Lola love nothing more than going to the dog friendly heritage sites especially to the big open fields and anywhere that they can swim. They are high energy like the rest of the team and enthusiastic about joining in wherever they can.


You may know us as Kate Measures Consulting. We changed our name to Heritage Insider Ltd in 2014 to fit our exciting new developments and ventures.


Our Values

We are committed to an ever improving environmental and social responsibility policy, not because we think it looks good, but because we care. Read more about the ways we try do our bit for the environment.

The Facts

  • We are split over two offices plus three satellite locations, helping us cover every corner of the UK.
  • Our northern office is set just north of Leeds, near the lovely town of Horsforth. Our southern office is a homely little space just outside Bath with spectacular views of the Cotswolds.
  • On average, we have about 9 different types of tea stashed in our kitchen at any one time. So if you are ever passing by, please do stop in for a cup.
  • Over the past 5 years (2013 – 2017) we’ve helped 19 different organisations secure funding of over £26 million.
  • Read more about those organisations and their projects here
  • Please freely read the testimonials dotted around the website, kindly supplied from clients and delegates: professionals, just like you.


Want to work with us on your next project? Get in touch today to discuss how our super team can come and help yours.